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Effective Date: 01-09-2024

At Moksh Living, we are committed to providing you with a seamless shopping experience from start to finish. Please review our Shipping and Delivery Policy below to understand how we handle the delivery of your orders.

1. Processing and Delivery Time

    • All orders are processed and shipped within 2-3 business days after payment is received and confirmed.
    • Once your order has been processed and shipped, delivery typically takes between 7-10 business days, depending on your location and shipping method.
    • Delivery times may vary based on factors such as destination, carrier availability, and unforeseen circumstances like weather delays.

2. Shipping Charges

    • Shipping charges will be calculated at checkout based on the size, weight, and destination of your order. Any applicable shipping fees will be displayed before you complete your purchase.
    • Occasionally, we may offer free shipping promotions on selected items or order values. Please refer to our website or promotional emails for details on current offers.

3. Order Tracking

    • Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery.
    • You can track your order status directly through the carrier’s website using the tracking number provided in your email.

4. Delivery Address

    • Please ensure that your shipping address is accurate and complete to avoid any delivery delays. Moksh Living is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
    • If you need to make changes to your delivery address after placing an order, please contact our customer service team immediately. Changes to the address may not be possible once the order has been shipped.

5. Delivery Issues

    • If you encounter any issues with your delivery, such as delayed shipments or missing packages, please contact us at Mokshlliving5@gmail.com or +91- 9742222284. Our team will work with the carrier to resolve the issue as quickly as possible.
    • Moksh Living is not responsible for delays caused by events beyond our control, such as customs processing, natural disasters, or carrier disruptions.

6. International Shipping

    • Currently, we offer shipping within India. For international orders, delivery times may be longer due to customs and import procedures.
    • Customers are responsible for any customs duties, taxes, or additional charges imposed by the destination country.

7. Contact Us

For any questions or concerns regarding your shipment, please feel free to contact our customer support team at:

Moksh Living

Thank you for choosing Moksh Living. We appreciate your business and strive to ensure that your order arrives safely and on time.